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Home - Limited Editions : Terms & Conditions


Terms and Conditions

All orders accepted by 'Jamie Primrose' are subject to these following terms and conditions of sale:

Payment: We accept payment by the following cards: Mastercard, Visa, Visa Credit, Visa DELTA Debit, Maestro, SOLO Debit, and Visa ELECTRON online through our secure server. Cards must be registered in the UK. N.B. We reserve the right to refuse any credit card transactions.

Returns/Refunds: In accordance with the Distance Selling Regulations 2000, you, the customer have seven days from making your order in which to cancel your purchase. To do so, please either telephone +44 (0)131 446 9510 or email enquiries@jamieprimrose.com with your name, daytime telephone number, order number and reasons for returning the print/s. In this instance we will refund the total amount on your credit/debit card.

Delivery: We will send your Jamie Primrose Limited Edition print/s to UK mainland addresses only – where we offer FREE UK delivery. Your order will be despatched in the UK by Royal Mail Special Delivery or a specialised courier, chosen by ‘Jamie Primrose’. Any claims for non-delivery or shortages must be made in writing within two days of delivery. Please note: No claims of non-delivery or shortages will be entertained after this period. If you wish your print/s shipped outside the UK, there will be an additional carriage charge. Please contact Mari Primrose on +44 (0)131 446 9510 or email enquiries@jamieprimrose.com for more details.

Following delivery of your limited edition print/s, you, the customer have a further seven days to notify us if it is unwanted. To arrange a return, please either telephone +44 (0)131 446 9510 or email enquiries@jamieprimrose.com with your name, daytime telephone number, order number and reasons for the return. In this instance we will advise a courier chosen by ‘Jamie Primrose’ to pick up and return your print/s to us. (This carriage will be insured up to the value of the print/s). N.B. The price of this courier will be deducted from your refund.

Reservation of title: The risk of the goods passes to the buyer upon delivery from the carrier, but the ‘Title’ in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.

Security and Privacy: All transactions are made through a secure server to ensure that the information passed between your computer and our site is encrypted and thereby unreadable when intercepted by unauthorized individuals. Any personal details you give (e.g. name, address, email) remain highly confidential and will only be used by ‘Jamie Primrose’ to allow you to benefit from similar exclusive products or offers from ‘Jamie Primrose’ which are deemed relevant to you. Your details will not be copied or passed onto third parties in accordance with the Data Protection Act.

Copyright: As the artist, Jamie Primrose retains all copyright of all prints published on this website and sent to the customer. Actual prints or images of prints from this website should not be copied, reproduced in any way, sold or passed onto third parties in accordance with the Design and Copyright Act 1988.

Prices: We reserve the right to change our prices at any time, but our products are charged at the displayed price when the order is placed. N.B. All prices quoted on this website for Jamie Primrose Limited Editions are inclusive of VAT. VAT number 905 1782 31.